Gaming should be fun, not stressful. dkgame believes every player should know their limits, play responsibly, and give equal importance to other areas of their life.
Responsible Gaming means treating gaming as a form of entertainment — not as a source of income or an escape from stress. At dkgame, we believe a truly enjoyable gaming experience happens when a player knows their budget, respects their time limits, and keeps up with their responsibilities to family and work.
Online gaming is growing in popularity across Bangladesh — and with that growth comes greater responsibility. dkgame is more than just a gaming platform; we are committed to building a safe, transparent, and fair gaming environment. That's why, for every member, we Responsible Gaming All tools are provided free of charge.
Our Responsible Gaming Our policy has been shaped by international gaming safety standards and the social realities of Bangladesh. The goal is for every player to stay aware of their own gaming habits and to be able to access help when needed.
Please note: Gaming is meant to be fun. Feeling disappointed after a loss is natural, but chasing those losses by placing even bigger bets — that is Responsible Gaming The opposite.
If most of the above does not apply to you, then our Responsible Gaming It's time to use the tools.
We've built a range of tools to keep your gaming experience safe and enjoyable
You decide the maximum amount you want to deposit daily, weekly, or monthly. Once a limit is set, it applies automatically. Lowering it takes effect immediately; increasing it takes effect after 24 hours.
Set a limit on how long you play in a single session. Once the time is up, the platform will prompt you to take a break. This feature is highly effective at preventing excessive gaming sessions.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, no activity will be possible on your account.
If you feel you need an extended break from gaming, you can activate self-exclusion for a period of 6 months to 5 years. Your account will be completely inactive for the entire duration.
If you exceed a set loss amount, your session will automatically end. This helps protect you from significant financial harm.
Our expert team is always on hand for any gaming-related concerns. Talk to us directly — no judgement, just help.
Responsible Gaming The first step is being honest with yourself about your gaming behaviour. There are signs that indicate gaming has moved beyond fun and is becoming a problem.
Watch out for the following warning signs:
If you recognise any of the signs above, there is no need to feel ashamed or afraid. It is a common issue and fully manageable with the right support. At dkgame, Responsible Gaming Use the tools and get in touch with us.
Responsible Gaming Financial discipline is the most important factor. Before you start gaming, ask yourself: "Can I afford to lose this money without it affecting my life?" If the answer is no, you should not be gaming with that money.
Dkgame always recommends keeping your gaming budget a small part of your entertainment spending — money meant for household expenses, savings, education, or healthcare should never go toward gaming. Remember, there are no guaranteed wins in gaming — it's spending for entertainment, not an investment.
Use our Deposit Limit feature to set a monthly spending cap. It will automatically protect you from overspending. Responsible Gaming It means being your own guardian.
Problem gambling doesn't just affect one person — it impacts the whole family. That's why Responsible Gaming One important step is having an open conversation with your family. If a family member notices a change in someone's gaming behavior, approach the conversation with empathy and care.
Dkgame also offers support for family members. If you believe someone close to you is struggling, reach out to our support team — we will help you figure out the next steps.
Remember — just as it is wrong to pressure someone into gaming, it is equally wrong to discourage them from it. Responsible Gaming is part of a balanced lifestyle — one where gaming stays in its proper place.
Dkgame strictly prohibits anyone under 18 from using the platform. This is not just a legal obligation — it is our ethical responsibility. Age is verified at registration, and additional KYC documents may be requested in cases of doubt.
A message to parents — please monitor your child's device usage. If you suspect a minor is using a dkgame account, let us know immediately. We will close that account without delay and refund any deposited funds.
Parents can install parental control software on home computers to restrict access to gaming sites. Responsible Gaming It starts with family.
Gaming is for adults aged 18 and above only. It is not a solution to financial problems. Addiction is a health condition — seeking help is not a sign of weakness.
Our specialist team is here for you. Talk to us — free of charge and in complete confidence.
Make your gaming experience safer in just a few minutes
| Tools | Minimum | Maximum | Takes effect |
|---|---|---|---|
| Deposit Limit | ৳100 | Custom | Instant |
| Session Time | 30 Minutes | 12 Hours | Instant |
| Cooling-Off | 24 Hours | 30 Days | Instant |
| Self-Exclusion | 6 Months | 5 Years | Instant |
| Loss Limit | ৳500 | Custom | Instant |
Lowering a limit always takes effect immediately. Increasing a limit requires a 24-hour waiting period — this helps prevent impulsive decisions.
Find answers to the most frequently asked questions here